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NOW AVAILABLE

WhatsApp Business Messaging

With WhatsApp being the world’s premier messaging platform in user base and downloads, Mpulse has seamlessly integrated it into its services, unveiling a new B2C communication channel. This integration guarantees direct and efficient interaction for our customers. Users’ benefits in a nutshell:
  • Global reach (180 countries)
  • Cost saving using WhatsApp: one channel for all countries
  • Create interactions with your audience/ recipients (1- or 2-way messaging for customer support, marketing, surveys, etc.)
  • Rich media enabled
  • 4096 characters limit
  • Increase your international delivery rate
  • Adapted fees: +/- same costs as a SMS message
  • Internet access (Wi-Fi or 4G/ 5G connection) + WhatsApp app are required
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UNLOCKING ENHANCED COMMUNICATION

Harnessing WhatsApp's Enriched Direct Messaging Capabilities

Discover the capability to send enriched direct messages to your recipients with WhatsApp! Enhance your communications by incorporating longer text, images, files, and customisable action buttons for seamless utilisation of OTPs or passwords, among other features. The applications are vast, spanning marketing, customer support, authentication, appointment reminders, and more. Benefits of enriched messages:
  • Sender verification
  • Content enhancement (files, images, etc.)
  • Multichannel communication strategy (combine SMS, emails and other channels)
  • Delivery via Wi-Fi in absence 4G/5G connection
  • Interaction with recipients (2-way messaging and action buttons)
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STREAMLINING COMMUNICATION

Key features for efficient WhatsApp integration

  • Recipients’ phone numbers serve as unique identifiers, eliminating the necessity for additional contact details such as email addresses.
  • Instantly identify your brand using your logo/name, ensuring immediate recognition by your recipients.
  • Mpulse streamlines the process by managing your message template registration and approval by Meta, assuming responsibility for your WhatsApp messages without the need for an additional API on your end (available for authentication and utility messages).
  • Seamlessly establish and activate your WhatsApp channel with Mpulse, offering a simple and rapid setup process.
  • Experience the convenience of Mpulse’s gateway, providing a unified connection to fulfil all your communication requirements.
Most popular messaging apps
Messaging Apps Monthly Downloads

HOW IT WORKS

Define & Get started

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Define your communication between 4 conversation categories

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4 steps to get started

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Define your communication between 4 conversation categories

Utility

Business-initiated: notifications, appointment reminders, alerts, etc.

Authentication

Business-initiated: OTPs, passwords, etc.

Marketing

Business-initiated: Surveys, adds, deals, etc.

Service

User-initiated: customer support, sales/after-sales interactions, etc.
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4 steps to get started

1. Obtain your Meta Business Account & ID

Acquire a Meta business account and business manager ID, ensuring compliance with platform requirements.

2. Sign up with Mpulse

Register with Mpulse to set up your channel.

3. Define message templates

Adapt and define your message templates according to the needed service category.

4. Audience opt-in

Obtain opt-ins from your audience, ensuring compliance with regulations and best practices.
GET THE USER GUIDE

WHATSAPP

Use Cases

WhatsApp can enhance communication across various services, serving as an active platform for notifications, verifications, and marketing initiatives among others:
Mpulse smart add

OUR

Services

Setup & Implementation

Not every situation requires the same level of service, Mpulse offers a Premium Support service to fully cover all your needs from monitoring your connections to full business intelligence reporting.

Premium Support

Not every situation requires the same level of service, Mpulse offers a Premium Support service to fully cover all your needs from monitoring your connections to full business intelligence reporting.

Financial Industry Ready

Thanks to a close partnership with its sister company Finologee that operates under a financial industry licence (PSF de Support), Mpulse’s SLAs, processes and infrastructure have been designed to meet advanced compliance requirements.

SLA’s

Real-time statistics message and payment about flows. Mpulse assist the Service Providers by providing protocol specifications, connection parameters and support.

Custom Projects

Mpulse provides custom services for all your specific projects and needs that require personalised and precise support. Our team of specialists can draw tailor-made proposals to provide you with the right solution for every requirement.

Get in touch and we will do the rest!

GET IN TOUCH